FREQUENTLY ASKED QUESTIONS
“We strive to ensure that the product you receive closely matches the picture on our website. However, please note that slight variations in color and size may occur due to lighting, screen settings, or manufacturing processes. Rest assured, the quality and design will remain consistent with the description.”
“You can view your sales receipt in the confirmation email sent to you after your purchase. Additionally, if you have an account with us, you can log in and access your order history to view and download your receipt anytime.”
To return an item to Banggii.com:
- Check Eligibility: Ensure the item meets Banggii’s return policy requirements (unused, original packaging, and within the return window). A product must be reported within 7 days if it is damaged at delivery.
- Contact Support: Email support@banggii.com or use the website contact form for return authorization and instructions.
- Prepare & Ship: Securely package the item with all accessories and send it as instructed. Return shipping costs may apply unless it’s due to a defect or error.
- Processing: Refunds or exchanges will be processed after the item is received and inspected.
“Yes, we do our best to restock items that are marked as ‘out of stock.’ Please keep an eye on our website for updates, or feel free to contact us for more information about specific products. We’re here to help!”